Just like many other UK platforms that we have already talked about on our review website, Hello Casino provides 24/7 support and a live chat feature. If you choose to reach out to the Hello Casino support using this option, you can expect to connect to a real human agent within a minute.
In case you prefer to explain your issue or question slowly and thoroughly, you can opt for email support instead. The Hello Casino email support is a convenient option for more complex issues that you can’t describe briefly. On the other hand, it usually takes them much longer to respond to emails than to live chat messages.
According to what we could observe ourselves and the feedback we read from the players who had contact with the customer service team, we can safely say that you can expect efficient, professional, and polite support agents.
As an alternative option, you can always check out the Hello Casino FAQ page before reaching out to the support. The FAQ page is detailed enough to answer the most basic and even a little more complex questions. That’s why, it might not be a bad idea to check it out after registering an account, even if you don’t face an issue.