Payments
When it comes to making deposits and withdrawals at NRG Casino, your options are pretty limited. Compared to other casinos, you might be disappointed at the lack of payment methods supported at this site. You can only make payments using the following:
- Visa
- Mastercard
- Bank transfer
The minimum deposit and withdrawal amount is £10. When you make a withdrawal, it can take between 2 and 5 days to be processed and completed.
Mobile App
During the review process, we found that the app is by far one of the better features of NRG Casino. You can easily download and install the app on your device to gain access to the casino’s best features and games wherever you go. It’s available to Android and iOS users and can be downloaded directly from the App Store or Google Play Store, so no need to change any settings on your device.
The mobile app is really easy to use and is the most convenient way to play at NRG on your smartphone or tablet. However, you can also play without downloading anything. The casino is optimised for mobile play, and you can easily log in and start playing through your mobile browser if you prefer not to use the app. While playing on mobile, all the same games and bonuses will be available to you as those who play on a desktop device.
Customer Support
If you have issues or questions while playing at NRG, the support page offers a detailed FAQ section. There are answers to lots of questions you might have about payments, games, account security and disputes. However, if you can’t find an answer to an issue you’re having, you can also contact the customer support team. There’s no live chat, but you can send an email or contact the casino on social media.
Security
NRG Casino is fully licensed and regulated in the UK. The site’s parent company, SharedBet Limited, is licensed by the UK Gambling Commission. As such, the platform must follow strict regulations that keep players safe and ensure games are fair to play. After creating an account, you may need to verify your ID through the KYC process and prove the source of funds you use to play.
As you’d expect of a licensed gambling platform, NRG Casino makes use of encryption technology to protect your details when you sign up and make payments. Your connection to the site is secured using 128-bit SSL encryption, keeping it out of the wrong hands.